Terms of Service
Thank you for visiting Snokeli. You may access to or use the website or the related services in accordance with the following terms of service and any other regulations referred to in this website. By using the services, such as ordering goods from this website, It means that you agree to all terms of service. This agreement does not recognize any relationship with you(partnership, cooperation, employment or other forms). This agreement does not entitle you to be a representative. We own the right to change the website, relevant policies and agreements, privacy statements and these terms of service at any time. You should visit this website regularly to view the policies and agreements, privacy statements and updates or changes to these terms of service above.
All software and contents of intellectual property rights(defined as, or including any text, audio or music, video, image, photos) are intellectual property rights works. It is protected by intellectual property rights, copyright laws and international conventions. This website is only for personal and non-commercial use. Use of the content for any non-personal and/or non-commercial purpose is only expressly authorized by and/or its third party licensors. Do not publish, copy, sell or license any content of this website without permission or authorization. Any unauthorized act may result in civil consequences or criminal penalties.
Reserves the right to cancel or modify any service without notice. We are not responsible for any loss of access to this website at any time for any reason.
Every effort will be made to ensure that the content and product description of this website are accurate and complete. However, we do not guarantee that all the content and product description are accurate, complete, up to date and correct. Please refer to our return and refund procedures if you feel that the products provided do not match the description.
The price shown on this website is Malaysia currency. Unless there is an obvious error, acceptance of your order represents your agreement to pay the price shown on this website. We do our best to ensure that all prices shown on this website are accurate, but we cannot guarantee that all prices are correct and we own the right to correct any errors. If we find that any of the products you have ordered are mispriced, we will inform you as soon as possible. At the same time, you can choose to reconfirm or cancel the order. If we fail to contact you, your order will be cancelled.
Accepting an order
After you enter your personal details, payment details and submit your order, we will send you an email to confirm that we have received your order. This email only confirms the receipt of the order and does not represent the confirmation of the order. After we send you an email confirming that the goods have been shipped, we mean that your order has been confirmed and your contract with us has been completed. Only the items listed in the confirmation email sent at the time of shipment are included in the contract.
We own the right to reject orders at our sole discretion for any reason. Reasons include but are not limited to the followings:
a) the goods you ordered are out of stock. Or fail to meet our quality standards, or withdrawn because one or all of the items ordered are subject to delivery restrictions.
b) we find the price or product description is wrong
c) we fail to obtain payment authorization
d) you do not meet the Purchase qualification listed in the terms of service
If your orders have any problems, our customer service team will contact you as soon as possible.
Delivery and collect goods
When you place an order on the website, you will receive an indication of the expected delivery time. The team will try to complete the delivery within the expected time, but there is no guarantee that the goods must be delivered to you within the expected time.
Insure each order in transit until the goods are delivered or picked up. When you pick up the goods, you need to sign a receipt confirmation. After signing, you are liable for the goods. If the recipient is not the original purchaser, or if the delivery is a gift, it means that you accept the signature of the above person as proof of delivery and your order also has been completed. At the same time, it means that you accept the relevant responsibility transfer. Reserve the right to update the delivery policy at your sole discretion without prior notice.
Return of goods
We want to offer you the best shopping experience on the Internet, so we have a free & unconditional return policy. If you are not 100% satisfied with the goods for any reason, you can return the goods and get a full refund.
a) customers can return the goods within 7 days after receive an order.
b)The returned merchandise must be remained in its original condition:
i.e. unworn/unused, and place in undamaged original brand boxes and bags, all price tags must be in good condition.
If you want to return the item, please complete the return form you received and return it to our address with the original package. If you do not keep the purchase form, please call our customer service team and we will send it to you via email.
Please note that there is no refund for shipping charges.
These terms of service are not intended to affect your rights under Malaysia law.
The views expressed to any media by the designer, company or third party or associated person selling the goods on this website are solely their personal opinions. And we are not responsible for any of these views, such views do not necessarily reflect viewpoints of the company.
No warranty is given that the use of the site and services are correct completely or that the site or the servers supporting the site are free of viruses or other harmful elements. We advise all users of this site to ensure that they have installed the latest software, including anti-virus software.
Certain things may occur outside the reasonable control of the company, such as bad weather. In such circumstances, every effort will be made to maintain the service but no liability will be taken for any failure to meet these terms of service.